Pedigree over price · Depth over breadth

The Microsoft 365 digital workplace consultancy

When the digital workplace has to work – when adoption is under pressure, governance matters, and there is no room for a failed deployment – businesses like yours call us.

Why businesses choose a specialist digital workplace consultancy

Microsoft 365 specialists, not generalists

We do one thing. Digital workplaces on Microsoft 365 - the strategy, the governance, the build, and the tools to make them last. We have been doing it for two decades, across every version of SharePoint, every iteration of Teams, and every shift in how Microsoft thinks about the modern workplace. When the roadmap changes, we have already tested it.

You get senior SharePoint consultants who stay with you

The consultants you meet during the sales engagement are the people who work with you throughout. No juniors parachuted in after the contract is signed. No handoffs between sales, delivery, and support. You get a dedicated account manager from your first project who stays with you for the lifetime of the relationship - which, for most of our clients, means years. Many have been with us for over a decade.

You get consultancy and software from one partner

Most Microsoft partners offer services or software. We built both. Our two products came directly from client work - we kept solving the same problems, so we turned the best solutions into software. Our customers shape the product roadmap too - what we hear in support and delivery feeds directly into what we build next. But we don't lead with products. If a native SharePoint solution or a custom build is the right answer, that's what we recommend.

The SharePoint consultants you will actually work with

The majority of our team have been with Content Formula for five years or more. Senior practitioners lead every engagement.

We let the work speak for itself · Clarity, proof points, and results - not noise

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Dan Hawtrey

CEO & founder

Founded Content Formula in 2005. Over two decades helping businesses build intranet and compliance solutions on Microsoft 365. Created Xoralia after years of solving the same compliance challenges for regulated clients. Dan’s perspective combines founder-level product understanding with a broad strategic view of how usability, adoption, and scale need to work together.

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Kirsty Dale

Managing director

Joined Content Formula in 2021, promoted to MD in 2024. Brought a five-star service mindset from six years in operations leadership at The Dorchester Collection. Prince2 Practitioner. Kirsty sits across sales, product, and delivery – joining client calls, shaping product direction from customer feedback, and making sure every engagement meets the standard she set in luxury hospitality.

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Joe Perry

Technical director

With Content Formula since 2014, Joe leads the technical architecture across SharePoint, Azure, Power Platform, and Copilot. He’s the person who solves the problems nobody else can – whether that’s a complex migration, a workflow that needs rethinking, or a deployment architecture that has to work at scale. Pragmatic and process-led, Joe breaks complex operational problems into manageable steps and finds the most workable route through them.

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John Scott

UX director

With Content Formula since 2006, John is the person who makes business solutions employees actually want to use. He leads UX and design across hundreds of SharePoint projects, bringing a rare combination of design sensibility and deep technical understanding. John bridges the gap between what a business needs and what the technology can do – and makes it look like it was always meant to work that way.

What clients say about working with Content Formula

Content Formula worked closely with our team to deliver a new and innovative digital workplace experience. CF delivered two major components - an enterprise-wide communications hub, and a knowledge management platform that has become the new home for our firm's intellectual property. They were extremely engaging, and I would not hesitate to recommend them. Our new intranet has been very well received with engagement at 80%+ in the first few weeks. Many thanks to Dan, Kirsty, Joe, John and the entire team.
Susan Inman
L.E.K Consulting
We had previously approached other companies to help us develop our SharePoint system, but unfortunately, we were let down. Content Formula has been an absolute dream to work with. Their passion, knowledge, and dedication have been invaluable. They took our existing SharePoint and worked their magic to create an out-of-the-box solution that gives the site a more premium feel. I cannot recommend the team and business highly enough.
Dominik Berry
Gtechniq

Trusted by businesses across industries and around the world.

SharePoint products built from client work

Both were born from client work. We built what we wished existed. Both run natively inside Microsoft 365.

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A branded SharePoint intranet with configurable web parts, AI search, and branded design. Used by businesses across consulting, education, utilities, and real estate to turn SharePoint into an intranet employees actually use.

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A SharePoint-native policy management platform with acknowledgement tracking, knowledge quizzes, and compliance reporting. Used by regulated businesses across financial services, healthcare, and government to automate the policy lifecycle.

Our values

The principles behind every engagement.

Simplifies the complex

Enterprise Microsoft technology doesn't have to be hard to understand, hard to buy, or hard to use. We make it easy - without hiding behind jargon or over-complicating what shouldn't be complicated.

Technically savvy, not technical

We speak to business outcomes first. We have the depth when our clients need it - but we don't lead with architecture diagrams. We lead with what a working digital workplace means for your business.

Client partnership, not project delivery

Most of our clients have been with us for years. We measure success by adoption rates, audit results, and employee satisfaction - not delivery milestones. We work alongside your team, not just for them.

Microsoft-native specialists

We have specialised in the Microsoft ecosystem since 2005 - SharePoint, Teams, Power Platform, Azure, and Entra ID. Whether the right answer is one of our products, a custom SharePoint build, or a native Microsoft 365 solution, we work inside the platform - not around it. We also advise when you don't need us to build anything at all.

Your data stays in your tenant

Our approach is always to build inside your Microsoft 365 environment. No third-party hosting, no data leaving your control - the standard regulated businesses in financial services, healthcare, and the public sector actually need. Trust built into the architecture, not promised in a contract.

Ready for Copilot and what's next

Microsoft 365 and AI are moving fast. We stay close to the roadmap - Copilot, AI agents, new governance models - so you adopt what's genuinely useful at the right time, safely. New capability should create value, not noise.

Content Formula is a UK-based Microsoft 365 digital workplace consultancy that helps businesses design, build, and sustain digital workplaces that work. A SharePoint consultancy since 2005 and a certified Microsoft partner, the company combines deep SharePoint, Teams, Azure, and Copilot expertise with two proprietary products – Xoralia for compliance automation and Lightspeed365 for SharePoint intranets. Content Formula works with businesses from 150 to 32,000 employees across financial services, healthcare, retail, utilities, education, the public sector, and more, with projects delivered across the UK, US, Canada, Europe, the Middle East, and Asia Pacific.

Last updated: July 2026

Questions businesses ask before choosing a Microsoft 365 consultancy

Three things. First, we built our own software from client work – Xoralia and Lightspeed365 were born from real client work – we built the software we wished existed. Most partners offer services or resell someone else’s software. We do both, from one team. Second, senior practitioners lead every engagement – the consultants in your first conversation are the people who deliver. Third, we stay. The majority of our clients have been with us for years, many for over a decade.

We work with businesses from 150 to 32,000 employees across financial services, healthcare, retail, utilities, education, the public sector, professional services, aviation, and not-for-profit. Our clients include businesses with large frontline workforces who need mobile access to company knowledge and tools, as well as office-based enterprises managing complex intranet governance and compliance requirements. We work across the UK, US, Canada, Europe, the Middle East, and Asia Pacific.

Content Formula is a Microsoft 365 digital workplace consultancy. We help businesses design, build, and sustain digital workplaces – covering intranet strategy and delivery, SharePoint architecture, knowledge management, adoption programmes, and Copilot readiness. We also build and maintain two proprietary SharePoint products: Xoralia for compliance automation and Lightspeed365 for SharePoint intranets. Both run natively inside Microsoft 365.

Yes. We have worked exclusively within the Microsoft ecosystem for two decades. Certified Microsoft partner with extensive experience in Modern Work, SharePoint, Power Platform, and Teams. Our team holds current Microsoft certifications across every technology we work with – and we keep them current as the Microsoft roadmap evolves. That includes actively testing new capability like Copilot and AI agents before recommending it to clients.

Microsoft partnership

Certified Microsoft Partner with deep specialisations in Modern Work, SharePoint, Power Platform, and Teams. Our team holds current Microsoft certifications across every technology we work with — and we keep them current as the Microsoft roadmap evolves.