Championing the intranet user – how to run intranet user research
Listening to your intranet users is important, but you have to be able to put it all together in a structured business case so that you raise the money and give people what they need.
Listening to your intranet users is important, but you have to be able to put it all together in a structured business case so that you raise the money and give people what they need.
Usability research with new users shows that Office 365 intranets are hard to get around because the main menu icon is an unknown feature and often ignored.
‘Design’ is much more than just how your intranet looks, it’s about how it works. Prototypes help stakeholders and end users understand and critique layout and interaction, helping us create an intranet that meets expectations.