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Planning your new intranet – end user interviews (video)
We involve end users in the very early stages of the intranet project, because it’s vital that the intranet supports people’s work and meets their actual needs. We never ask “what should be on the intranet” – rather, we work to understand common and important tasks, what currently frustrates people, and what could improve productivity and satisfaction.
Planning your new intranet – discovery and stakeholder interviews (video)
At the start of most intranet projects, we need to find out more about the business and the things people want to fix and the challenges they face. But also, we need to get ‘buy-in’ from stakeholders across the business. We start with a discovery workshop with those stakeholders.
Santas lists for intranet managers
What will Santa bring good intranet managers? What do bad intranet managers get? Take a look at Santas gift lists.
Intranet governance teams and responsibilities
Overlapping responsibilities and unclear accountabilities make for hazy intranet governance and a woolly intranet. To realise the full value of your intranet, simple, explicit governance is needed.
Redesigning SharePoint for visual impact and usability
Its common to hear that SharePoint is difficult to use; there are now a plethora of companies selling out of the box SharePoint solutions to improve the experience. But we know that SharePoint can be designed to be easy to use and even beautiful. Heres what we offered one big client.
How beautiful is your intranet?
Corporate websites are meticulously designed to evoke trust, retain attention, and to be easy to use. Intranets often lag behind such attention to detail.
Content strategy: Reduce, Reuse, Recycle, Rihanna
Your intranet can become bloated; up-to-date material can be difficult to find, and the search engine becomes clogged with results from last year. You need to cut the rot from your content.
Whats new for you in SharePoint 2016
Microsoft has released a preview of SharePoint Server 2016 for IT professionals, and has worked hard to clearly communicate the new features and upgrade paths. But what can you expect as an Intranet Manager or power user?
Using email newsletters to improve internal communications and drive traffic to your intranet
Email is not dead the numbers dont lie. Exploring how best to deliver internal email newsletters, when everyone is complaining about email overload.
SharePoint user adoption tactics
A dozen tactics to support your intranet adoption strategy, for before and after relaunch.
Intranet big bang launches fail to satisfy
Launching a new intranet is exciting – for the team. Everyone else just wants to know whats changed and what they can now achieve. How do you sustain satisfaction after launch and create a truly useful and valuable intranet?
An intranet governance checklist
Why do intranets fail? Before going through an intranet governance checklist it’s useful first to think about the context and purposes of intranet governance. In our work we are often called in to rescue failing intranets. The following is a list of problems that we typically come across. They are all signs
